Employee experience encompasses the entire journey of an individual within an organization, from recruitment through departure, including every interaction, emotion, and perception along the way.
A holistic approach goes beyond traditional employee engagement metrics to consider the complete ecosystem that shapes how employees feel about their work, their colleagues, and their organization. It includes physical workspace design, technological tools and support, organizational culture, professional development opportunities, work-life balance, and the quality of daily interactions with colleagues and leadership. Modern organizations recognize that creating a positive employee experience is crucial for attracting and retaining top talent, driving innovation, and maintaining competitive advantage.
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my library units
If you'd like to contribute new units to the library, go to your dashboard under the "contribute to the library" tab. Complete the form for your unit, which could be an article, video, interview, prompt set, template or exercise. Choose up to two topics for each unit. Your contributions will show here under "my library units".
my group's library units
If you'd like to see your group contributing units to the library, encourage them to explore Twennie's topics and find ones they feel confident talking about. They can share within your group only, your organization only, or with the whole Twennie community.
my organization's library units
Organizations with a culture of learning are stronger and more successful. If you'd like to see your organization contributing units to the library, start by contributing yourself. Write articles and record videos on topics that interest you. If you have templates and exercises that have been useful to you in the past, share those, too. Your organization will follow your lead.
Twennie's library units
VIDEO: Why Celebration Matters: A Look at How Noticing Makes a Team Stronger
AUTHOR
Twennie Founders
Why Celebration Matters explores how recognition—large or small—keeps teams motivated and connected. Drawing inspiration from Tetris inventor Alexey Pajitnov’s idea that “we deserve small celebrations,” the video shows how acknowledging effort sparks pride, trust, and purpose. From quick wins and service milestones to team events and industry awards, every celebration reinforces the message that work is valued. It also distinguishes between genuine appreciation and empty praise, offering leaders simple, meaningful ways to recognize everyone’s contributions.
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TEMPLATE: The Lego Purpose Exercise Template
AUTHOR
David Nguyen
The Power of Purpose template turns reflection into action after completing Twennie’s Lego experiment on meaningful work. Teams review behaviors observed in the exercise, identify what made past projects satisfying, and sort those experiences into nine drivers—recognition, achievement, learning, impact, legacy, belonging, autonomy, fun, and creativity. For each, the template offers practical ideas to embed purpose in daily practice, from “quick-win” shout-outs to creative warm-ups.
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PROMPT SET: How is Work Really Going - An Employee Self-Check
PROJECTED
December 15, 2025
Day-to-day work can blur together, leaving little space to stop and ask yourself: how is this really going? This self-check prompt set guides you through honest reflection on your workload, priorities, energy, and satisfaction. By carving out just a few minutes, you’ll uncover whether you’re moving in the right direction, notice early signs of burnout or misalignment, and rediscover motivation. These prompts aren’t about blame—they’re about clarity. Use them to check your bearings, celebrate wins, and identify what needs adjusting before challenges build up.
PROMPT SET: Belonging at Work - A Team Pulse Check
PROJECTED
December 22, 2025
Belonging is the sense that you’re truly valued, seen, and connected at work. This pulse check prompt set helps teams explore where belonging thrives and where it’s missing. Through short, practical exercises, you’ll identify hidden dynamics and spark conversations that reveal how connected people feel to the team. Use these prompts to uncover strengths worth celebrating and opportunities for improvement. Belonging isn’t a “soft” measure—it’s a foundation for engagement, performance, and retention. This set gives you a starting point for real, actionable dialogue.
PROMPT SET: Work is Life - But Does it Feel that Way?
PROJECTED
December 29, 2025
Forget “work-life balance”—this prompt set asks a better question: does your work fit with your life? Through guided reflection, you’ll examine energy levels, personal priorities, and how well your role supports your bigger goals. It’s not about compromise; it’s about alignment. Small adjustments in perspective, time use, or communication can make your job work better for your life, not against it. These prompts help you recognize disconnects, reclaim energy, and find more meaning in your daily responsibilities—before misalignment leads to frustration or burnout.
PROMPT SET: Culture in Motion - What Does Fun Look Like in Your Workplace
PROJECTED
January 5, 2026
What does fun really look like in your workplace? It’s not about forced events or “mandatory fun”—it’s about everyday interactions that energize people and keep culture alive. This prompt set invites teams to reflect on where fun naturally happens, what it feels like, and how to create more of it. Fun builds trust, lowers stress, and keeps teams connected. With lighthearted but revealing questions, these prompts make it safe to explore how to keep culture human and vibrant—even during busy times.
PROMPT SET: Experience Matters - Your Voice on What Makes Work...Work
PROJECTED
January 9, 2026
What makes work…work for you? This prompt set gives employees a voice to reflect on the moments that inspire loyalty—and the ones that quietly erode it. By surfacing authentic experiences, teams and leaders can learn what’s really shaping morale and retention. It’s not just about perks or policies—it’s about how people feel, every day. These prompts uncover what matters most, from recognition to growth to meaningful work, helping organizations focus on improvements that strengthen employee experience and keep talent engaged for the long haul.
PROMPT SET: More Than a Paycheck - What Employees Really Stay For
PROJECTED
January 12, 2026
A paycheck brings people to work, but it rarely keeps them there. In this prompt set, you will explore the deeper drivers of loyalty in your team: belonging, purpose, growth, recognition, and culture. Through examples and insights, you’ll see why focusing only on salary misses the mark and why investing in what people really value builds stronger, longer-lasting teams. If retention is a challenge, it’s time to ask: beyond the paycheck, what makes your people want to stay?
VIDEO: How to Conduct a Stay Interview (Instead of an Exit Interview)
PROJECTED
January 16, 2026
Exit interviews come too late. Stay interviews uncover insights while there’s still time to act. In this video, you’ll learn how to ask the right questions, build trust, and create an environment where employees share what’s really on their minds. From exploring motivators to catching early warning signs, stay interviews give leaders the tools to strengthen engagement and prevent turnover. This practical guide makes the process approachable and effective, equipping you to build conversations that show employees their voice matters—and their future matters too.
Your work experience isn’t defined by one thing—it’s shaped by dozens of daily moments. This exercise helps you take stock, systematically mapping what lifts you up and what drags you down. By creating your own “employee experience inventory,” you’ll gain clarity on the conditions that make work enjoyable, productive, and meaningful—or frustrating and disengaging. The results give you language to share with managers, HR, or teammates, fuelling real conversations about what needs to change. Awareness is the first step toward better workplace design.
Compensation is more than pay. Teams often overlook or undervalue non-salary perks: flexible hours, professional development, recognition programs, or wellness benefits. This template helps you catalogue and track these perks systematically. By making hidden value visible, teams can have better conversations about what really matters to people—and where gaps exist. Leaders can use this tool to benchmark offerings, while employees can use it to clarify and advocate for what’s important. It’s a simple but powerful way to reshape how perks are seen and leveraged.
INTERVIEW: "I Stayed Because" - A Conversation Series
PROJECTED
February 2, 2026
Retention isn’t about theory—it’s about real decisions people make every day. In this interview series, employees share why they stayed when they had other options. Their stories reveal the authentic reasons loyalty forms: a sense of belonging, a supportive manager, meaningful work, or growth opportunities. These voices highlight patterns leaders can learn from and celebrate. It’s a rare, honest look at what actually makes work worth committing to—through the lens of those who lived the decision themselves.
Stay interviews are often treated as a management responsibility, but peers are frequently the first to notice disengagement, frustration, or quiet burnout. This unit explores how to conduct a peer stay interview — a structured, respectful conversation focused on what keeps someone engaged and what might push them away. You’ll learn how to ask the right questions without overstepping, listen without trying to fix everything, and respond in ways that build trust rather than obligation. It’s a practical tool for supporting colleagues before problems become resignations.